We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our multi-vendor eCommerce platform, Afrinology, available at [www.afrinology.com].

By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information

• Identity verification documents (for vendors)

• Any other information you provide when creating an account or placing an order

b. Vendor Information

• Business name and details

• Tax identification numbers

• Bank details for payouts

• Product listings and transaction history

c. Technical Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Register and manage user and vendor accounts

• Process orders and payments

• Provide customer support

• Verify identities and prevent fraud

• Improve our platform and personalize user experience

• Send order updates, marketing emails, and notifications (only with your consent)

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Vendors: For order fulfillment and customer support

• Service Providers: For payment processing, hosting, delivery services, etc.

• Legal Authorities: If required by law or to protect our rights

• Business Transfers: In the event of a merger, sale, or acquisition

4. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict processing

• Withdraw consent (where applicable)

• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [insert email address].

5. Cookies and Tracking Technologies

Afrinology uses cookies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. You can manage or disable cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute data security.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Children’s Privacy

Afrinology is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform with the updated effective date.